Customer support is splendid! Had a connection problem after a power cut and they solved it in less than half an hour after my request. Thanks to Netmix I can watch my favorite movies and new ones in great quality.
This is the "wpengine" admin user that our staff uses to gain access to your admin area to provide support and troubleshooting. It can only be accessed by a button in our secure log that auto generates a password and dumps that password after the staff member has logged in. We have taken extreme measures to ensure that our own user is not going to be misused to harm any of our clients sites.